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Check-in
24May2025Select date
Check-out
25May2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Komp. Penuin Centre Blok Ob No. 1 -7, Nagoya, Indonesia, 29211

Rooms & Amenities

Batam City Hotel offers air-conditioned rooms with sitting areas, flat-screen TVs, and electric kettles. Some units include minibars and refrigerators. Private bathrooms come with showers and free toiletries. Larger twin/double rooms feature seating areas and city views.

Dining Options

Edelweiss Restaurant serves Indonesian and Western dishes in a buffet setting. Guests can enjoy complimentary breakfast in the common area. The restaurant remains open until 13:00 for extended dining.

Leisure & Surroundings

The hotel has a garden for relaxation. Nearby attractions include Funworld Nagoya Citywalk (1 km), BCS Mall (0.5 km), and Nagoya Hill (1.5 km). Delta Spa & Health Club is 2.5 km away.

Location & Transport

Batam City Hotel is a 20-minute drive from Harbor Bay Ferry Terminal, 30 minutes from Batam Center Ferry Terminal, and 45 minutes from Hang Nadim Airport. It is close to JC Supermarket (0.5 km) and BatamAdvisor (0.3 km).

Services & Extras

Free WiFi is available throughout the property. Ironing facilities are provided in rooms. The hotel caters to business travelers with its proximity to Singapore-linked destinations.

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Choose the Room

From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Deluxe Double Room
Max:
2 persons
230 sq. feet 
Bed options:
1 Double bed
City view
Shower
Air conditioning
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Premier Room
Max:
2 persons
240 sq. feet 
Bed options:
1 Double bed
City view
Shower
Air conditioning
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Grand Executive Double Room
Max:
2 persons
295 sq. feet 
Bed options:
1 Double bed
City view
Shower
Air conditioning
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Check Dates & Room Rates

See what's available for your travel dates

Getting around

All Transportation Options at a Glance

City Center
Nagoya3700 ft
Airports
Hang Nadim (BTH) 10.4 mi

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • ATM/Cash machine
  • Fire extinguishers

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Stores/Commercial services

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities

Spa & Leisure

  • Karaoke
  • Night club
  • Garden area
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
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Location

Komp. Penuin Centre Blok Ob No. 1 -7, Nagoya, Indonesia, 29211
Map view
Komp. Penuin Centre Blok Ob No. 1 -7, Nagoya, Indonesia, 29211
Nearby
Mall
BCS Mall
1800 ft
BatamAdvisor
1000 ft
Restaurants
Malaya Cafe BCS Mall
1600 ft
Jl. Bunga Raya Batam City Square Mall (BCS)
Byza Cafe BCS Mall
1700 ft
Jl. Bunga Raya Batam City Square Mall (BCS)
Gadeno -BCS Mall
1700 ft
Jl. Bunga Raya Batam City Square Mall (BCS) 3rd Floor
Lee's Cafe & Bar
3100 ft
Jl. Pembangunan Ruko Penuin Center Blok JA 1-2
Bebek Goreng H. Slamet Cab. Kartosuro
600 ft
Jl. Bunga Raya no. 61 Depan BCS Mall
Shaburi & Kintan Buffet
3400 ft
Jl. Pembangunan Grand Batam Shopping Centre
Kentucky Fried Chicken
1300 ft
Jl. Bunga Raya
Hongkong Town
2600 ft
Jl. Bunga Raya BCS Mall 3rd level
Sari Eco
3200 ft
Jl. Raden Patah 6
Resto Garpu Merah
3700 ft
Kompleks Batam Park Blok B no. 7-8 Near Acacia and Rasa-Rasa
Windsor Bar & Cafe
4400 ft
Jl. Imam Bonjol Ruko Windsor Central Blok D No. 8

Guest Ratings & Reviews

Real Guest Experiences & Ratings
84%
enjoyed their stay & would return
Spacious room
Comfortable beds
Poor dining options
Shuttle service issues
8.4/10
Great
Rooms
7.3
Location
8.0
Service
7.0
Dining
5.6
Guest reviews
8.4/10
based on 12 reviews
7.1
7.1/10 based on 267 reviews
Ava
United Kingdom, December  2024
6.0/10

I have stayed at this hotel multiple times, and while I loved its cleanliness and location, my last experience was marred by a strong cigarette smell in the room. The staff at check-in was friendly and efficient, and breakfast was simple yet adequate. However, I faced issues with the room's smell and responsiveness from the reception team, which left me quite disappointed.

Rooms
5.0
During my recent stay, the room had a significant cigarette smell, which was uncomfortable as a non-smoker. I had to endure an unpleasant odor not just in the room but also in my clothes and towels.
Service
5.0
The reception staff were friendly, but attempts to contact them for room changes went unanswered, which was frustrating.
Location
9.0
The location is excellent, close to amenities and shopping, making it quite convenient.
Dining
7.0
Breakfast was simple but satisfactory. It could use more variety, but what they served was decent.
Facilities
6.0
The hotel is equipped with basic facilities but lacks a few amenities that could enhance the stay.
Theodore
United Kingdom, October  2024
7.0/10

My stay at the hotel was a mixed bag. While the spacious and clean room made for a comfortable stay, the dining experience was quite lacking. I also had some issues with the shuttle service, which added to my frustration. Overall, it's a decent place for the price, but there are areas that definitely need improvement.

Rooms
9.0
The junior suite was clean, neat, and spacious, which I loved. The beds were extremely comfortable, making it hard to wake up in the morning.
Service
6.0
Service was generally friendly, but I did notice some inefficiencies, particularly with the late shuttle pickup and a lack of immediate assistance.
Location
9.0
The location is great, just a short distance from BCS Mall and surrounded by plenty of massage centers. It was very convenient for shopping and exploring.
Dining
5.0
Breakfast was disappointing with limited choices and items that ran out quickly. I wish there had been a more substantial variety.
Facilities
6.0
The basic amenities were alright, but nothing stood out as particularly impressive or luxurious.
Spacious room
Poor dining options
Chris
United States of America, September  2024
8.4/10

I had a great experience at this hotel, from the spacious and clean rooms to the friendly staff who were always ready to help. The location is fantastic, with easy access to shopping malls and delicious food nearby. However, the breakfast could use some improvement, as the options were somewhat limited and ran out quickly. Overall, the hotel offers good value for money, but there are minor areas for improvement.

Rooms
9.0
The junior suite was immaculate, spacious, and comfortable, making it feel like a home away from home. The kids loved the setup, and we all slept well.
Service
10.0
The staff were incredibly friendly and approachable, from the reception to maintenance. They certainly made our stay pleasant and memorable.
Location
10.0
The hotel is located just a short walk to our favorite shopping mall, and there are plenty of good eateries within reach, including a kopitiam that serves amazing food.
Dining
5.0
Breakfast was average; some items were running low when we arrived, and the selection wasn’t as extensive as I had hoped.
Facilities
8.0
The hotel had good amenities, including reliable air conditioning and a clean environment, which added to our overall comfort.
Spacious rooms
Limited breakfast options
Joseph
United States of America, August  2024
7.2/10

I had a pleasant stay at this hotel, with clean and spacious rooms that my kids loved. The location is convenient, just a short walk from the mall. The friendly staff really made our stay enjoyable, but the dining experience fell short, especially breakfast. Overall, great value for the price, but the room service could definitely use improvement.

Rooms
9.0
The junior suite was clean, neat, and incredibly comfortable. It was spacious enough for my family, and we all had a good night's sleep.
Service
8.0
The staff were exceptionally friendly and approachable, which made our stay even better. Room service, however, could use a bit of work as our lunch from the room was subpar.
Location
8.0
The hotel is ideally located near the mall, making shopping incredibly convenient. While the surrounding area could be more appealing, it served our needs well.
Dining
5.0
The complimentary breakfast was quite decent, but I missed it a couple of times due to how comfortable the beds were. Room service food quality left a lot to be desired.
Facilities
6.0
The hotel facilities were satisfactory, but the bathrooms showed signs of age and could benefit from maintenance.
Owen
United Kingdom, August  2024
6.2/10

This hotel offers decent value for money with spacious rooms and friendly staff. However, the cleanliness could definitely use some improvement, and the dining experience left a lot to be desired. The location is convenient if you want to access the nearby mall, but the surrounding area doesn’t offer much to see or do.

Rooms
6.0
The rooms were surprisingly spacious, although there were cleanliness issues and signs of wear. The heating in the bathroom didn't work well.
Service
7.0
The service was quick and efficient, but there were some misunderstandings regarding the spa services and extra charges at checkout.
Location
7.0
The hotel is within walking distance to a mall, but the immediate surroundings aren't very appealing.
Dining
5.0
Breakfast was quite limited and not very replenished, leaving us disappointed with our options.
Facilities
6.0
The hotel includes basic facilities like Wi-Fi and cable TV, but the bathrooms were outdated and could use more maintenance.
Tommy
United States of America, August  2024
6.8/10

The hotel is conveniently located within walking distance of the Mall, which is great. The rooms are spacious, clean, and equipped with all the basic amenities, plus complimentary snacks. However, the bathrooms feel a bit outdated and need some attention. While the staff is friendly and welcoming, I had a frustrating experience regarding the spa services and an unexpected charge during checkout.

Rooms
8.0
The rooms are quite big and clean, with all the basic amenities including a fridge and complimentary snacks.
Service
7.0
The hotel staff is very friendly and eager to assist, though there were some misunderstandings about the spa services.
Location
6.0
The hotel is located within walking distance from the Mall, although the surrounding area isn't very appealing.
Dining
7.0
The complimentary breakfast offered is quite decent.
Facilities
6.0
The hotel has a spa, but make sure to clarify any charges beforehand to avoid surprises.
Dick
United States of America, August  2024
6.2/10

I had a mixed experience at the hotel. While the rooms were quite spacious and comfortable, I ran into a few issues with cleanliness and amenities. The free shuttle service was a nice touch, but check-out could be improved. The breakfast was also lacking in variety and availability. Overall, it's a budget-friendly option, but there are definitely areas for improvement.

Rooms
7.0
The rooms were spacious and comfortable, but I found an earbud next to the bed, which was disappointing. Overall, they exceeded my expectations in size.
Service
6.0
The reception staff were generally helpful, but the pickup service had some delays. Also, I had to request missing amenities upon check-in.
Location
7.0
The hotel is conveniently located near a mall and several eateries, but the surrounding area isn't particularly inviting.
Dining
5.0
Breakfast was a letdown with limited options and not being refilled adequately.
Facilities
6.0
The hotel did have basic amenities but needed better maintenance, especially in the bathrooms.
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